Your Privacy, Our Priority
Brand: 箱瑞（BOXRUI）
Company: Shanghai Jinggeng Steel Structure Engineering Co., Ltd.
Last Updated: 2026
Effective Date: 2026
BOXRUI (“we,” “us,” or “our”) values your privacy and the security of your personal information. This Privacy Policy explains what information we may collect when you visit our website, submit an inquiry, contact us, or use our related online services, how we use and protect such information, and the rights you may have regarding your personal data.
We are committed to processing your personal information in accordance with applicable data protection laws and reasonable international privacy protection principles.
1. Information We May Collect
When you visit the BOXRUI website, submit an inquiry form, contact us by email, WhatsApp, or other means, we may collect the following information:
- Name
- Company name
- Country or region
- Telephone number
- WhatsApp contact information
- Email address
- Project name and project location
- Product requirements
- Purchase quantity
- Product specifications, dimensions, and configuration requirements
- Project budget or quotation information
- Files, drawings, or project materials that you voluntarily provide to us
We may also automatically collect certain technical information through our website, including:
- IP address
- Browser type
- Device type
- Operating system
- Access time
- Pages viewed
- Referring page or source
- Information generated through cookies and similar technologies
2. How We Use Your Information
We may use your personal information for the following purposes:
- To respond to your product inquiries and project requests
- To provide product quotations and project proposals
- To provide customized recommendations based on your requirements
- To communicate with you regarding product specifications, design, production, transportation, and installation
- To process orders, contracts, payments, and delivery-related matters
- To provide pre-sales, sales, and after-sales services
- To improve our website functionality and user experience
- To analyze website traffic and marketing performance
- To prevent fraud, misuse, or security risks
- To comply with applicable laws and regulations
- To send you information about our products, projects, or marketing activities where you have provided consent
We will not use your personal information for purposes that are clearly unrelated to those described above.
3. Legal Basis for Processing
Where required by applicable data protection laws, we may process your personal information on one or more of the following legal bases:
- You have provided your explicit consent
- Processing is necessary to respond to your inquiry or take steps before entering into a contract
- Processing is necessary for the performance of a contract between you and us
- Processing is necessary to comply with applicable legal obligations
- Processing is necessary for our legitimate business interests, including customer communication, website security, service improvement, and business operations
Where applicable, you may withdraw your consent at any time. Withdrawal of consent will not affect the lawfulness of any processing carried out before your consent was withdrawn.
4. How We Share Your Information
We do not sell your personal information.
To operate our business, we may share necessary information with the following third parties where reasonably required:
- BOXRUI affiliated companies or cooperating teams
- Website technology and hosting service providers
- International logistics and freight service providers
- Customs declaration and customs clearance service providers
- Payment and financial service providers
- Project installation or technical service partners
- IT, data analytics, and marketing service providers
- Accounting, legal, and other professional advisers
- Government authorities or regulatory bodies where disclosure is required by law
We will only provide information that is reasonably necessary for business purposes or legal compliance.
Where third parties process personal information on our behalf, we will, where reasonably practicable, require them to implement appropriate data protection measures.
5. International Data Transfers
Because BOXRUI serves customers worldwide, your personal information may be processed, stored, or transferred outside your country or region.
For example, in order to handle international inquiries, product orders, logistics, technical support, or after-sales services, your information may be transferred to China or to other locations where relevant service providers operate.
Where required by applicable law, we will take reasonable measures to protect personal data transferred across borders, including appropriate contractual, technical, and organizational safeguards.
6. Cookies and Similar Technologies
Our website may use cookies and similar technologies to:
- Keep the website functioning properly
- Remember certain user preferences
- Understand how visitors use our website
- Improve website content and performance
- Evaluate advertising and marketing effectiveness
If our website uses Google, Meta/Facebook, or other third-party analytics or advertising tools, those services may also use cookies or similar technologies in accordance with their own privacy policies.
Where required by applicable law, we will obtain your consent before using non-essential cookies.
You may also manage, restrict, or delete cookies through your browser settings.
7. Third-Party Platforms and Links
The BOXRUI website may contain links to third-party websites or platforms, including:
- YouTube
- Other third-party service platforms
When you click these links and visit a third-party platform, your information will be governed by that third party’s own privacy policy and terms of service.
BOXRUI does not control how third-party websites collect or process your personal information. We therefore recommend that you review their privacy policies before using their services.
8. Data Security
We take reasonable technical and organizational measures to protect your personal information, including:
- Restricting unauthorized access to personal data
- Applying access controls to important accounts and systems
- Implementing appropriate website and server security measures
- Allowing access only to personnel who have a legitimate business need
- Regularly reviewing and improving our information security measures
However, no method of transmission over the internet can be guaranteed to be completely secure. Therefore, we cannot guarantee that any online transmission method is entirely risk-free.
9. Data Retention
We retain your personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected.
The retention period may depend on factors such as:
- The duration of project communications
- The length of the customer relationship
- Contract and order performance
- After-sales service requirements
- Financial and tax record-keeping obligations
- Dispute resolution and legal obligations
- Retention periods required by applicable law
When the information is no longer reasonably required for business or legal purposes, we will take reasonable measures to delete, anonymize, or securely dispose of it.
10. Your Privacy Rights
Depending on the data protection laws applicable in your country or region, you may have some or all of the following rights:
- To ask whether we hold personal information about you
- To request access to your personal information
- To request correction of inaccurate information
- To request deletion of your personal information
- To request restriction of certain processing activities
- To object to certain types of processing
- To request a copy of your data in a portable format
- To withdraw previously provided consent
- To unsubscribe from marketing communications
- To lodge a complaint with a relevant data protection authority
If you wish to exercise any of these rights, please contact us using the details provided at the end of this Privacy Policy.
We may take reasonable steps to verify your identity before processing your request.
11. Marketing Communications
If you subscribe, submit an inquiry, or provide consent where required, we may send you information including:
- New product information
- Product updates
- Project case studies
- Company news
- Marketing and promotional information
- Content relevant to your purchasing requirements
You may contact us at any time to request that we stop sending you marketing communications.
Even if you opt out of marketing communications, we may still send you non-marketing messages relating to orders, contracts, project delivery, or necessary customer service communications.
12. Children's Privacy
BOXRUI is a B2B website intended for corporate buyers, project owners, contractors, distributors, and other business customers. Our services are not directed at children.
We do not knowingly collect personal information from children under the age of 16.
If you believe that a child has provided personal information to us without the consent of a parent or legal guardian, please contact us, and we will take reasonable steps to address the matter.
13. Updates to This Privacy Policy
We may update this Privacy Policy from time to time as our business, website functionality, technology, or applicable laws and regulations change.
The updated version will be published on this website, and the “Last Updated” date will be revised accordingly.
We recommend that you review this page periodically to stay informed about our latest privacy practices.
14. Contact Us
If you have any questions about this Privacy Policy, your personal information, or your privacy rights, please contact us:
BOXRUI
Shanghai Jinggeng Steel Structure Engineering Co., Ltd.
Address:
No. 500, Chuansha Road, Pudong New Area, Shanghai, China
Email:
boxrui@gmail.com
Website:
BOXRUI Official Website
